Karen R Appleton , ME September 22, 2023 The adjuster on the top rack broke on both sides of my dishwasher brittle While it was very easy to speak with a representative (who was very polite and knowledgeable) to order the correct parts, there were “NO INSTRUCTIONS INCLUDED”. Just a box of parts. Husband was able to figure it out. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes