Tom L Green Cove Springs , FL April 01, 2022 Appliance: Model PS 123 NGNA BB The plastic auger had pieces break off In addition to the auger, the knives that crush the ice cubes was not working properly. I ordered the ice bucket assembly and replaced the old one. In checking with another supplier, I found you had a considerable savings of $105. Also, the other supplier informed me it could take up to 3 months the get the product. You delivered the bucket in four days. Outstanding! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes