Videos on how to install parts on you appliances are included on the order page - great idea. . Whereas the lower rack simply slides into place, no assembly required, the upper rack requires removal of the clips that attach it to the slides, as well as disassembly of the washer assembly on the old rack and its reassembly on new rack. Although none of these steps were complex, there were numerous "tricks" to know so that the various plastic parts didn't break. The video showed each trick. Outstanding! Now I know where to come for all my appliance parts.