Matthew M Hebron , IN June 12, 2020 The problem with our dishwasher was the upper rack glasses were not getting clean. I checked out your website and learned that it was a sign the circulation pump, the main pump was not working. After watching your DIY video, I realized I could do the repair myself. You shipped the part to me within 2 days and by the end of that day, I had our Kitchenaid dishwasher working again. Thank you again you saved me $850 dollars because a new washer would easily Have cost $1000 Tax included, plus a lot more time and trouble to install. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes