Jim T Fair Oaks , CA January 24, 2015 2 problems 1 the agitator popped up 2 the agitator lower fins had rough spots actually was making holes in clothes and expensive sheets! Replaced the agitator... Watch your fins for rough spots. Think they are occurring because of zippers etc... Not a good deal! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes