Rodger P Bakersfield , CA August 26, 2023 Appliance: General Electric Dishwasher GLD6500L00BB Ge Dishwasher Gld6500l00bb: Prongs broken off rack and rust. How to replace Upper Dishrack Assembly. REPLACED BOTH RACKS, ONCE WE GOT THE CORRECT UPPER RACK. CALLED CUSTOMER SERVICE AND THE CORRECT UPPER RACK WAS DELIVERED NEXT DAY. THANKS Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes