Linda A Blacklick , OH April 20, 2015 Something was put into the oven for storage and we ended up with melted plastic on all of the racks I ordered new racks online while talking to a rep from Appliance Parts Pros.com. She told me about flat shipping rate of $6.95 and to expect 5-7 days. The racks arrived the following day!!!! 30 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes