Mayvee S Waldorf , MD March 22, 2015 Rack holder melted in convection microwave oven I remove the burnt melted rack holder and replaced it with the new one I ordered. I watched the how to repair on YouTube and was able to remove it with a pair of pliers and install the new rack holder. It was very easy to install. 11 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes