Do-It-Yourself Story

We've used AppliancePartsPros in the past and find them to be extremely helpful and reliable. Accessing information regarding most brands and their component parts is simple especially due to the on-line drawings. Our range (Frigidaire FGEF3032MFH) had a visually discolored and burnt pan but was more apparent in the rear of the range. The range is only 3 weeks old. Once I pulled the old pan I found a different situation. The interior pan had burnt/discolored under extreme heat due to the element touching the pan caused by the lower base beneath the baking element had either warped or was installed warped on crowned. Since it is brand new it had to come from the factory as such. It could have burnt up the range and maybe my home. I called Electrolux and communicated the necesary repair and sent the drawing from AppliancePartsPros. It's obvious they did not review the simple drawing and sent me the wrong parts. Electrolux should use ApplancePartsPros in the future for parts and service. A factual opinion based actual and factual events. I highly recommend AppliancePartsPros for all your appliance parts needs especialy for the Do It Yourself (DIY) folks!