It needed a new lower door hinge kit. The old cam was completely worn-out after 30 years of service. BTW, this is the first repair I have ever had to make on that refrigerator after 30 years. After watching the video on how to replace the lower hinge parts, I had it done in 15 minutes with no other help. $45.00 in parts was well worth it. I can only imagine what a repair tech would have charged me.