My husband fixed it. First we called a service company who charged us $ 60.00 to let us know about the dripping pan. They gave us a estimate of $ 220.00 to replace it. We ordered the pan which cost us $ 44.00 with overnight delivered. Removing the shelves and put back was a pain. Took about 2 hours to complete the job. Be careful when removing the styrofoam. Just to let you know we are retired over 70. Anyone can do it.