Roy F Elgin , IL December 08, 2014 Appliance: Model I HAVE TWO GZ25FSRXYY2 AND 463268007 Your representative was excellent superior appliance was perfect the way it describe to me Your Video was like the coach is telling you How to do it, and the coach is not yelling at you, thank you so much! everything is perfect!!! Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes