Well, I was a little annoyed that I had to buy a complete rack assembly when I just needed the rollers. That said it was still less expensive than & less time-consuming than calling in a repairman. One of the levers was just loose in the box so it took a little pressure with a large flat head screwdriver and a mallet to snap it back in place. Then I had to be careful not to break the plastic clips that held the water spinner in place on the old rack so I could move it to the new rack assembly.