Suzanne F Coxsackie , NY September 08, 2020 Appliance: Model MAYTAG MODEL MDB6657AWB SERIAL NUMBER 27561142AJ Y Rusted out “bowl tines” (lower rack problems) Replacement was easy with the video they made available. I had to exchange one of the bowl tines because when I ordered them (there are two) I didn’t realize they were mirror image parts. The agent was super helpful with the switch; I got the correct part the very next day. “Submit photos” would be a good option for reviews. Trying to keep my 2002 Maytag dishwasher alive is becoming increasingly challenging, especially now that the racks are beginning to disintegrate. I’ve been happily shopping at AppliancePartsPros for years. Note to self: always buy complete replacements, such as the bowl tine *end caps*, which have gotten old and loose. So even though they were not missing they could have been replaced, especially since they’re only a couple dollars each. I will also mention the idea (for the webmaster at APP) to add clickable links to the itemized purchase history. After the order arrived I had to look up the instructional video to continue with the fix. It would be fantastic to be able to locate the videos by going to my account, searching for my purchase and then simply click on the item to be taken to its page. That’s where the videos are located (underneath the item photo alongside the other pics of your item). Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes