Kristina V Bremerton , WA December 26, 2022 The shelf that holds the snack pan broke so the snack pan kept falling out. Actually removing and replacing the shelf was easy. The challenge was getting the correct part in the first place. When I called to talk with an advisor, she was very helpful and was able to read the small print that was too pixelated for me to read on the diagram. This assistance allowed me to order the correct part. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes