John G Harwich , MA March 05, 2024 One of the shelf supports broke due to an exploded jar of pickles filled the inside of the fridge the sticky mess. I went on the APP website and easily found the needed replacement part, watched the great video on how to change it, We ordered the part, and within 24 hours I had the new unit in the fridge and all of the sticky juice out. All is good Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes