First I want to say great products and even greater, super fast shipping. Both of my items came super fast. It took less than 24 hours. I watched your DIY video to guide me through the repairs. I had no problems, the video was spot on with slight differences due to my washing machine was a different model than in the video, but mostly the same. The repairs took less than two hours, I'm very glad I found your web site, you made this dreadful task super easy. I could've done the repairs in less than an hour, but I was trying to watch football at the same time. Thanks again, I know where to go and who to recommend in the future. Great job!