Took door off, saw that dispenser linkage was ok, I could open and close by hand, so figured the wax motor or the wiring to it were most likely the problem. I took off the wax motor ( actuator) and ran 120 volts to it via jumper wires, and it did not move at all, so figured good chance that was the problem. Found part # on your site, received new one quickly from you, put it in and works great. Thanks.