Carl B Princeton , IA February 01, 2020 Appliance: Model WM2016CW (ABWEEUS) The spider bracket that supports the tub had deteriorated. Took it apart like the video showed and verified that was the problem. Then ordered the suggested parts and had them within 2 days. Then reassembled and checked for leaks. Do-It-Yourself Rating: Repair Time Estimate: 2+ hours