Removed top of washer by removing a small panel in back of washer just under lid that hold some wires in. Then I removed 2 screws in the back and then in the front was a more difficult part I had to grab 2 stiff putty knifes and release the hold pins which can be pretty tricky. Now if you have opted for Samsung "repair" it's a little challenging to get the lid up and out of the way. For my kid I stood it straight up and fastened it to my shelves right above our washer. Now to remove and replace the suspension rods pull up on the drum slightly with one hand and pull the rod up and out of the top holder then pull out the bottom repeat 3 more times and put the lid back on.