Carol K Vestavia Hills , AL June 01, 2021 Appliance: Bosch SHU9915 UC/06 (FD 7908-8002) The spring broke on the soap dispenser. After buying a torx wrench, the repair was easy. I followed the online video and pausing when I needed more time. Thank you so much for your great customer service and the online tutorial. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes