Kelley W Morristown , NJ February 20, 2015 Stainless steel piece of the grille assy fell off Ordered replace part, the entire assembly. removed the back part, which was still attached to the microwave and popped in the entire new assembly. very easy. took less than five mins. only had to replace two screws at the top. 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes