I ordered this oven control after reading from many other this could be the problem. This sight was the cheapest and I had very good help from chat help as to if this was the part that fit my particular oven. Then wish breath held and fingers crossed I ordered it. The shipping was fantastic. I ordered on Tuesday and if WAS to be delivered on Wednesday . I would of been but we got snow Wednesday and our fedex driver was afraid to come down our hill :( . And because thanksgiving was on Thursday I did not receive the part till Friday. This still worked out ok. (Defiantly NOT thie fault of THIS company ) it was so easy to install and worked perfectly. The only bummer is it does not come with the face plate with the control markings on, so we had to peel it off the old one and no...it did not come off nice. But, it only had some uglies around the edges...so a little white fingernail polish and some white out and it is only noticeable close up. I loved the fact that if this would not of been the part we could return it, but thank god it worked and we didn't need to. I will defiantly deal with this company again if needed! Very pleased. I would of given the 5 stars the only reason for the 4 stars was the face plate.