Sharon N Naugatuck , CT October 31, 2020 Appliance: Model AZ161997G We had trouble setting the cycle and when we did, nothing happened except in the rinse. but even then it would not agitate. We ordered a new Timer and Knobs it took about 7 minutes to change and the machine was good to go. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes