Mark K La Crosse , WI December 02, 2024 Upper agitator was not "agitating" Easy repair, pull off agitator cap with hands, socket with extension to remove bolt, grab upper agitator with hands and pull up. Take picture of "dogs" as they are in the agitator, remove parts and replace. Easy. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes