Richard S Southington , CT April 18, 2015 Appliance: Model FFSS2314QS3A I wanted to get an additional shelf for the new frigidaire refrigerator i had just purchased I called your company and talked to your rep. and he was knowledgeable, efficient, and was able to obtain the part I needed, shipped it and I received it in two days. Great Job. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes