Brian S Mahopac , NY May 06, 2016 Appliance: Model SHU9925UC/U12 Washer arms were cracked and dishes were not getting clean New washer arms arrived within two days of placing my order. Installed them easily and voila! It washes like a brand new machine now! Thanks for the quick shipping and competitive prices! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes