I figured the washer was done and I was going to have to fork out for a new one since it was tearing up my clothes. I watched the video on the appliance parts pros website and ordered the parts. I removed the top cover removed the rubber water tube. The hole exposed the screws. Took a mallet and hit each bumper to loosen. With hand pressure, installed new baffles in drum. Install 1 screw for each baffle. Replace rubber tube, then the cover. That's it. 44 bucks. I'm happy.