I am a grandmother so when my daughter had to go out of town for training. I jumped at the chance to step in. Not thinking about how much laundry two teenage boys would have. When the washer broke after the second day. I was beside myself self my husband was not available. And there was no money in the budget for a repairman. So I went to the web to see what I could find out. I was pretty sure from what I read that there was a problem with the latch. So I took a chance and order the latch and it came in quickly. From watching the video I was quite sure that I could do the job. As long as I got the right part. It really was quite simple I just typed in the model number and the problem I was having and the part popped up. I believe it may have taken less than a half of a hour to complete the job . I use a nut driver and Phillips screwdriver and a putty knife. And the washer is working like new.