I replaced all the suspension rods and springs. Figured it was a good place to start. One rod was worn through the plastic outer cover. Figured that was the problem. But, the tub still hits the side of the tub during light agitation. I have realized that there should be a bumper pad on the inside of the body. This must deaden the noise. I am missing one on the left side. II have ordered and will be putting on in hopes of getting rid of the noise. The repair was easy once I made a hooked tool with a handle to pull the rods up and then clamped them while I placed the top piece.