I googled how to repair the knob. I found a video right away and it told me what I needed for her GE washing machine. It directed me to appliancepartspros.com. I ordered the part and also a part for her dryer and they arrived the next day! I was amazed. The repair was so simple that I did the repair myself. As a woman who always had men do all the repairs, I was proud. I would order parts again for appliances. Saved my elderly mother hundred of dollars.