Terry S Conway , SC November 23, 2020 Appliance: Model WF331ANRXAA 02 The washer was walking out of the laundry room on the spin cycle. I watched the video on the computer. As I had to tear the entire machine apart I purchased all four shocks. The video said the job was two hours.. I am proud to say I had all four shocks changed in four hours. By the way my name is Michelle. Do-It-Yourself Rating: Repair Time Estimate: 2+ hours