At first, I thought, maybe I should just get a new washing machine. After all, it is almost 20 years old! I couldn't bring myself to do that and said to myself, let me see if I can figure out what parts I need and see if I can find a video that tells me how to do it and see how hard it is. I’ve never attempted appliance repair before. After figuring out what the most likely parts were, I ordered the water level switch and agitator cam repair kit - I figured for $10 more, I might as well replace the entire unit, rather than just the dogs (I’m glad I did, I think it was actually easier). The parts arrived and I watched the videos again. The three hardest things for me were getting the control panel open (it was a bit different than the video), trying to move the clamp to the end of the hose – it kept twisting in the pliers and I ended up using a zip tie to secure the tubing instead, and putting the washer housing back on and getting it lined up. It took about an hour total to do both repairs. The only other tricky parts were getting the hose through one of the loops – as it had wires going through the “hose side” as well and made it a very tight fit (and I wasn’t able to reconfigure it to move the wires to the “wire side” of the holder – it looked like someone had done this to prevent movement as the wires were taped together in a bundle) and removing and installing the agitator cam assembly – the video said that a ratchet was needed – but I found that the thread of the bold was facing up and really the only thing you were trying to do was to spin the cam assembly off the bolt. I did this with the ratchet, but when I put it in, I tightened it with my hand and used a couple of screwdrivers to tighten it. My washer works like new! This was a very satisfying project!