We replaced the water valve. There are several helpful videos on youtube. With our particular washer, we unplugged the washer. Then I turned off the water source and took off the hoses. After that, we took screws off of the back to take the upper plate off. Behind the upper plate in the center is the water valve. It is held in by two screws. Make sure to unplug the electrical source before removing it. We just went in the reverse order in putting it back together. It was helpful to label the screws into certain bags because we had to wait a few days for the part to come in the mail. Since we have had our washer a little over 4 years, we replaced the hoses as well.