We purchased new agitator dogs from Appliance Parts Pros after watching the video on how to replace the dogs. My husband is great with these types of repairs, but he was at work when the parts were delivered. So, even though I have never done any appliance repair in my life, I decided to give it a try. I'd watched the video, so I felt pretty confident that I knew what to do. Sure enough! Everything was exactly like the video described and I had the repair done in minutes. Thank you for making the process easy enough that a first-timer like me could do it!