Do-It-Yourself Story

AppliancePartsPros had the problem areas for my washer model. I clicked on the appropriate one and viewed the comments, solutions and install videos. The videos are great! Not knowing which part might be bad, I purchased the recommend solution parts. The first two solved the problem and I returned the unneeded third part through the simple returns process. The returns process did ask a question about the part model and serial number which was not on the box and would not let me go forward without the info. I opened the box carefully and type in some numbers off the part. No idea if they were model/serial, but I typed them in order and the returns process accepted them. I didn't like opening the box to find the #s, but it was easily resealed with no damage.