Ordered the repair kit from you. Received on the morning of the second day after I ordered it using standard shipping. Super impressive! I made one mistake. I decided to watch a U Tube video how to install it. Big Mistake. Somehow I tried to put the unit that goes on the agitator upside down. Obviously that doesn't work. Then I just followed your diagram and it went right together and now the washer works fine. Thanks again for the speedy shipping via FedEX. I think this is the third time I have used your service. Always a pleasure.