Gordon T Jonesboro , AR January 27, 2017 Appliance: General Electric Refrigerator SSL27RGRBBS Water tank leak Our refrigerator takes care of my wife and I, along with our children when they visit, and the grand kids. Over the years, it's seen its fair share of wear and tear. Thankfully, nothing major has happened that hasn't been able to be repaired right here in the home, and by me. Our refrigerator is a GE side-by-side with an ice maker/water dispenser, and has held up well. I've ordered parts for it from AppliancePartsPros.com for all of its repairs, and while GE/Frigidaire have been changing out a few of their designs for parts replacement, it's not been that difficult to make the repairs we've needed to make. The one thing that makes it the easiest, is the videos for repairs that you offer for part changes. I know that you can't do every part for every specific application, but you do cover things generally enough, that being somewhat mechanically handy, makes it very simple to do the transition I need to do from time to time with the various models of videos you use, verses the model that I actually have. Most of them are so close, while some are exactly the same, that it makes it a breeze to do the things I've had to do to keep our refrigerator up and running and keep repair cost down, and replacement at bay. Thank You for all the help and the parts availability. Customer service over the phone that I've had to use when making order changes from a few mistakes that I've made while ordering, has been very professional and helpful to make those corrections, and also made sure that I was ordering the right parts for my refrigerator just to double check. Thanks again, you have a customer that'll stay right here for my future appliance needs. Next is the washing machine! Hang on, here we go??? Read More... 36 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Pliers, Screwdrivers
David C San Diego , CA January 11, 2018 Several broken tray/drawer pieces needing replacement Used the schematic provided to select the parts needing replacement and placed the order. Parts arrived and swapping new for old was simple. For the most part it was a matter of taking out the old and putting in the new. There were a few screws with wheels to replace but that was easy as well. Before purchase I searched several different sites and found all the parts needed. I compared prices of each item as well as shipping cost. Prices for each item were nearly identical between sites except for one item that AppliancePartsPros.com offered for approximately 1/2 price ($57 vs $106 on three other sites). Shipping cost was essentially the same so I placed the order. I'd ordered from AppliancePartsPro.com previously but had forgotten about one very positive aspect - delivery was VERY quick. I ordered Friday morning and the parts were delivered Saturday mid-day. I did pay extra for shipping (I think it was $9.50 for 2 business days versus $6.50 for regular 3-5 business days). Anyway - quick delivery for reasonable rates is a big plus for me. Read More... 11 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Jennifer L Englewood , CO June 02, 2015 Missing refrigerator drawer Ordered refrigerator drawer replacement. Received it within 2 days. Installed it and realized we were still missing another 2 parts (cover for drawer and rubber gasket). Called Appliance Pros to make sure we knew what parts to order. Received those both within 2 days. They have been installed and are working great. I am pleased that this company has 24/7 customer service and is so quick to get parts shipped out. I am a realtor and will definitely recommend this company to my clients. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes
Wilbur O Horn Lake , MS February 12, 2024 Appliance: Model GSS2565HJCSS The drawer was damaged and several parts needed to be replaced. Ordered new parts to assemble and replace the drawer. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes
Carmen F Zion , IL January 03, 2017 Humidity control tab was broken and its box seal was gone Thanks to your video on YouTube I was able to find both parts. Was very impressed in how fast they arrived, 2 days, on a New Year Holiday!!! I used your video instructions and both fixes were done. Thank you!!! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes