John V South Boston , VA February 08, 2016 Appliance: Model GSS24JFMDWW I bought a used ge refrigeratir without an augur motor mounting plate and motor i saved complete unit from fridge that i was replacing but wiring was incompatible I did an online chat with Kamisha and she sent wrong part. The day I received it, I chatted with Crystal, told her my story, and she sent the correct part. The rest was easy, I just exchanged wiring harness and plugged it into fridge and that was it Thanks! John Vernon Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers