Gerald P Auburn , GA January 28, 2018 Appliance: General Electric Washer WHRE5550K2WW Ge washer making loud roaring noise during spin cyc;e I had never worked on a washing machine before but after watching the online videos I felt like I could do the repair. I was almost positive it was the Mode Shifter and Shaft Assembly that was bad. I could hear the bearing making a grinding noise when I turned the tub by hand. I ordered the part I needed plus additional parts that could be an issue later such as a drive belt, tub bearing, tub seal, tub nut, split ring, etc; Preventive maintenance that would keep from having to tear it all apart again if another part failed. Took photos with my phone and kept the repair video handy while I took everything apart. The only difficulties I had were getting the tub nut off and tub bearing out. After spraying the tub nut with WD40 and letting it soak for approx.. 30 minutes I finally got it broken loose. I used a tub spanner wrench that I ordered with the parts. I would not have been able to get it off without it. Videos showed prying the tub bearing out with two screwdrivers which as hard as I tried I could not do. I turned the tub over and used a socket the same diameter as the tub bearing and had to knock it out with a hammer which worked. I replaced all the parts which went smoothly and put it all back together with the use of the video and photos I took. The final result was the washer worked like a charm and the roaring noise during the spin cycle was now gone. It was a somewhat time consuming project but the outcome made it worthwhile. I would like to say that ordering the parts from AppliancePartsPros was very easy. Just search by model number for parts. I ordered the parts on Tuesday morning and they shipped the same day and arrived Thursday at lunch time. Very quick service. Repair up and running by Friday afternoon. Read More... 262 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
William P Blairsville , GA April 06, 2019 Appliance: General Electric Washer WPRE6150K2WT Spin cycle noisy like a jet engine taking off. This is a well-documented problem. I ordered all the parts suggested by others - customer service assisted me along the way, taking plenty of time to be sure I got the right stuff. The main problem was the failed tub seal which had caused the bearing in the shaft assembly to fail. The videos for completing this repair are really good - you need to watch each one to not miss anything. As others have stated, the worst part is removing the hub nut. In my case the ($60.00) spanner tool probably would not have worked. I tried a short handled pipe wrench and a hammer but it didn't budge. so I simply drilled a hole on each side of the nut, keeping the bit close to the stem of the shaft assembly, then used a short chisel and hammer to split the nut and pop it out. In the later step to remove the tub bearing (really a bushing) I improvised a bearing puller using a 1 3/8in washer, a 3 1/2in bolt and nut through a piece of metal L-channel so no damage was created and old part was pulled cleanly. In putting everything back together, I found I could successfully tighten the new hub nut using a basin wrench (really inexpensive tool) and a hammer. After buttoning everything up, I ran a short water only cycle. There was a very loud screeching noise for a few seconds as the tub rotation began, but it went away and the cycle continued. Later, I ran a light wash and experienced a 2 or 3 second noise again. Subsequent wash cycles, no noise, all good. Customer service had not heard of this, and had no input but suggested I watch it, and let them know if it recurs. I am happy with my interaction with Appliance Parts Pros; not my first experience with them. Read More... 105 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Nut Drivers, Pliers, Screwdrivers, Socket Set, Wrench Set
Roger M Fryeburg , ME August 22, 2020 I thought the tub bearing was bad it was the mode shifter bearing that was the problem I looked up a YouTube video first to know how to take my washing machine apart. It was an Appliance Parts Pros Video. Very helpful! I replaced the mode shifter, water pump, washers, agitator spline, hub nut, tub bearing, tub seal and drive belt. The hub nut DID NOT want to come off. I cut it off with my Dremel and chipped out the beveled segment with a heavy duty screw driver and 3# hammer. Had to be very careful to not damage the hub assembly. I removed the Torx screws and removed the basket which gave me more room to work. Once I got the spline off the shaft I shocked the hub off the drive shaft with my 3 lb hammer. One strike and it was off the shaft. When I put things back together, I kept the front off to check for leaks. I had a leak from the shaft seal. I took it apart again and cleaned the seal, packed the cavity below the seal with plumbers putty, put the seal in place, and packed the top edge of the seal with plumbers putty as well. No leak. Removing the hub nut was the most time consuming. Be careful the spring doesn't pop off the shaft seal as you put it on the drive shaft. Everything is now working like new! I scrubbed the outside of the basket and inside of the tub wall of the grime and residue. If you don't replace the pump be sure to not let any debris get down the drain line. My machine is 10 years old and came with the house when I bought it 4 years ago. My dryer works great and I didn't want to get rid of it if I could repair the washing machine. Didn't want to spend a grand or more to replace the set. Spent about $380 on parts plus a few tools. A deadblow hammer is a good investment if you don't have one. Good luck! P.S. Your customer service folks and techs are great. My parts also arrived within a day or two. Read More... 12 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Nut Drivers, Pliers, Screwdrivers, Socket Set, Wrench Set
Richard B Lakeland , FL October 10, 2014 Inner tub mounting hub broke Watched appliance parts repair video on youtube. Ordered the new hub and replaced it. Only trouble i had was the hub nut being rusted on the shaft. Took a chisel, cut it off being carful not to damage shaft threads. Cleaned the shaft with wire brush. New nut went on easy. Now the washer works good as new for a lot less money. Read More... 68 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Adjustable Wrench, Nut Drivers, Pliers
Keri G Eureka , IL October 24, 2014 Was leaking water Rook everything apart v and then reassembled . The call center folks were fabulous and very helpful when ordering the parts! Read More... 51 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Pliers, Screwdrivers, Socket Set, Wrench Set