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Customer Questions and Answers for Suspension Kit by Fisher & Paykel

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Manufacturer Part
4.89 (64)
By: Fisher & Paykel
Part Number: OEM20373123
Manufacturer Part Number: 424569P

The Suspension Kit is an OEM part for top-loading Fisher & Paykel washing machines. Located under the wash tub, the suspension kit helps absorb shocks and vibrations generated from an unbalanced load during the spin cycle. It includes both springs and pads that help isolate the tub.

Symptoms of a bad suspension kit include:

  • Excessive bouncing or rocking of the tub during operation
  • Difficulty achieving high spin speeds  
  • Premature wear of belt, pulley, or other components below the tub

Over years of use, suspension springs can weaken and foam pads will break down. This leads to increased stress on the machine's structure. Replace your kit now with this durable Fisher & Paykel OEM part. 

Note: This will include all 4 rods

Proper isolation of the tub helps maximize the life of your top-loading washer. Trust only genuine Fisher & Paykel suspension components for reliable performance.
 

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Questions & Answers

For Fisher & Paykel Suspension Kit (Part Number: OEM20373123)

1 Answer

Sherlene, To Enter Option Adjustment Mode Turn the machine on at the wall but do not touch POWER. Touch and hold the KEYLOCK and START / PAUSE buttons together for 3 seconds. You will hear 3 quick beeps indicating you have entered Option Adjustment mode and the machine will show the default setting for the COLD wash temperature. The diagram on page 37 shows how the wash cycle icons relate to the options you can change. Pages 38 – 40 explain the different options in more detail. Use the dial and buttons on the control panel to make your changes to the pre-set options. Touch POWER to return to normal mode when you have finished modifying your options. Your washer will automatically remember your changes.

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1 Answer

Brent, Check the suspension rods as this will be the most likely cause for the unit to be noisy and move across the floor from being unbalanced.

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1 Answer

Jordan, The suspension rods would be the most common reason for the unit to be getting out of balance.

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1 Answer

Helen, Make sure that the unit is level but would most likely be the suspension rods that would need to be replaced.

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