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Customer Questions and Answers for Relay Control Board by Frigidaire

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Manufacturer Part
4.89 (64)
By: Frigidaire
Part Number: OEM11880570
Manufacturer Part Number: 316443910

This is a relay control board manufactured by Frigidaire to replace a broken or faulty part in wall ovens.In order for the appliance to work as intended, the relay control board needs to be able to receive signals from the main control board. It can then send relays that regulate the oven's various elements. Should this part be worn, faulty, or malfunctioning, the appliance won't work as intended, if at all, thus requiring replacement. To prevent injury, always wear work gloves and disconnect all power sources entirely from the appliance.This OEM relay control board is sold individually and manufactured from durable materials. It is compatible with wall ovens manufactured by various brands, including Frigidaire, Electrolux, Kelvinator, and Westinghouse.

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Questions & Answers

For Frigidaire Relay Control Board (Part Number: OEM11880570)

Stephen for Model Number 790.48129801

Have a Kenmore Elite Double Oven. When oven is on and I open the door, an F15 error code is shown and oven shuts off. Cannot open lower oven (not on) when upper oven is on or the F15 code is shown and oven shuts off. Cooking works fine provided I do not open either oven door. In addition, when oven is OFF, visible electronic face is also showing many words (backlit) even tho they are not activated. Previously, only the time was visible. I have tried shutting off oven at Breaker Box but symptoms still persist.

1 Answer

Hello Steve. It sounds like a control board issue. However, being a Kenmore, we can not get tech sheets for these. Sorry.

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Mike for Model Number Kenmore Elite Double Oven 790.48143800

My Kenmore Elite double oven will not hold the temperature in the upper oven. The lower oven works fine. I have never received an error code. When I set the temperature at 350°F, the digital readout displays the temperature as it goes up to 350°F and then the display stays at 350°F. Unfortunately, an oven thermometer inside the oven shows the temperature dropping down to around 225°F. If I start a new oven cycle the temperature is displayed starting at the 225°F until it goes up to 350°F. Then it behaves in the same way. One of your online assistants said the troubleshooting chart said it was either the controller or the temperature sensor. I asked if it could be the relay board and was told that didn't come up in the trouble shooting guide. My current controller is 316443837 and I was told AP4508430 was the replacement part so it was ordered. When the new controller was installed the oven behaved in the same way, so the controller is not the problem. So then I checked the resistance in both the upper and lower temperature sensors and they read the same. Since the lower oven works fine, I'm assuming the temperature sensor is not the issue. That leaves the relay board to question. My current relay board is 316443928A. Sears shows the replacement part to be 316443928. When I look up this part on your system it shows part # AP4365763 but it's "out of stock." I have not inquired about its availability but I am concerned it might not be the fix for the problem. I'm thinking the only other part that could be causing the problem would be the bottom heating element in the upper oven. When I turn the upper oven on the display shows the bottom element going on. After a short time it shows the upper heating element going on and then it shows the convection elements going on, so all 3 elements are used to bring the oven up to temperature. I can feel the heat from the convection and upper elements so I know they're working but I can't tell if the bottom element is working since it's hidden under the oven floor. When 350°F is reached, the elements are turned off. To retain the heat an element must be turned on sometime but it never is, so the temperature drops. Does this mean the bottom element could be bad or is it the relay board that is not turning it on? The online assistant said there should be a tech sheet available with instructions for running in diagnostic mode. Since I have never seen an error code, I'm thinking that would be a real time saver. I need this oven fixed for the holidays so what do I do? Please, can you provide me with assistance? Thanks, Mike

1 Answer

Hello Mike, This sounds like a bad relay on the relay board 316443928. It shows out of stock which simply means that we do not have one in the warehouse. If you order it, this only means that it will take 5 to 6 business days to ship.

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1 Answer

Larry, It sounds like you may have a faulty keypad. If one of the keys is stuck then it will cause the beeping noise.

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