Cheryl July 23, 2020 for Model Number JGP336WEWW Per Brad Lee, I am sending the model number of the cooktop I wrote of the other day. For about a week now, I have been calling GE, part.com, and your site without avail. I purchased a glass cooktop about 18 years ago. About 8 weeks ago, I bought new porcelain drop bowls, large. The original had rubber grommets or seals (not sure what they are called) that go around the drip bowl to protect the cooktop as it sits. The new drip bowls didn't come with any of these. I cannot locate them anywhere and according to GE, they do not manufacture them anymore. How do I protect my cooktop from getting destroyed? Thank you
1 Answer Hello Cheryl, The seals WB32M10 have been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter. Read More...
1 Answer Hello Filiberto, unfortunately the manufacturer has discontinued the seal and did not supply a suitable replacement to take its place. Sorry! Read More...
Jan October 11, 2018 for Model Number AP2028008 Made by: GE do you make a similar drip bowl with a chrome finish. Applied finishes are not practical, it would be much better ss steel or chrome finish.
1 Answer Jan, The manufacturer doesn't produce stainless steel or chrome burner bowls for gas cooktops or ranges. The heat reflection from the bottom of the pots/pans and flames would create other issues. But the burner bowls are usually coated with/in a porcelain finish which holds up better to the heat and is simpler and easier to keep clean. Thanks, Read More...
Steve August 30, 2018 for Model Number jgp636wev6ww stove top I recently purchased this item on your website: Burner Bowl Large Part Number: AP2028008 On its webpage in its Part Diagram, I see parts 155 and 151 (burner and burner cap). What are the part numbers for those items on your website? I need to purchase them.
Ray May 18, 2016 for Model Number 911.32285890 You answered a question for a lady named Paula I think. It had to do with removing the spark igniter to put in a new drip pan. I think you said it should just push through the hole. Is there a clamp on the bottom that must be removed first? also will I need to keep it (clamp) to put it on the new drip pan?
1 Answer Hello Ray. Yes, in most cases there is a clamp holding them in place. Usually, you can pry the ignitor up to release the clamp and remove it. Read More...
Paula W January 16, 2015 for Model Number 911.32385890 I have received my replacement bowls. I have a Kenmore gas cooktop. I have taken the screws out but there is a wire below attached to what I think is the spark ignitor which is on top. How do I detach the spark ignitor from the bowl?. It is attached to a wire underneath and it didn't not detach easily. I don't want to damage it trying to detach it. Do you pull the white piece on top off or do you unscrew it or what? Just not sure. Thanks for your help.
1 Answer Paula, The igniter on this unit just pushes down into the pan and you would just pull it out. When pulling it out you would need to wiggle it around a little to get it out. Read More...
Toby November 06, 2014 for Model Number Jgp336wev4ww Can you tell me what size burner bowls to order for this model (sm, med, or lrg). Thanks.
1 Answer Toby, You will need 1 small burner bowl WB31K5081, 2 medium WB31K5080 and one large WB31K5079. Read More...
Tina August 19, 2014 for Model Number jgp 336w When changing the burner bowl how do you disconnect and reconnect the wire and little round "cap"?
1 Answer Tina, Yes, to change the burner bowl you will need to remove the burner cap and take the screws out. This will allow the bowl to be removed. Read More...
Blake July 06, 2014 for Model Number JGP636WEV7WW Our GE Profile cooktop has 5 burners and the opening for the burner bowls are all about 8 1/4" in diameter. Having a hard time knowing what size burner bowls we need--small, med, or large. Also, we need to replace the seals and I'm not sure if those are differentiated by size also. Thanks
1 Answer Hello Blake, You will need to determine which burners have large, medium, and small holes in the center. This is the only way to determine since the GE website has the exact same parts list and explosion and it is not noted in the parts list. As a note, the burner bowl seals are listed as no longer available and no satisfactory substitutions have been provided. Read More...
Cathy June 19, 2014 for Model Number JGP336WEV2WW How many ea do you get of the burner plates? 3 of mine are the same & the other one has a smaller hole in the middle. But I don't know if they are Large or Med or Small??
1 Answer Cathy, the burner bowls come one per package. Your unit uses one large part number WB31K5079, two medium part number WB31K5080, and one small part number WB31K5081. The difference is in the center opening. Hope this helps you, thanks. Read More...