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Customer Questions and Answers for Control Knob Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11984904
Manufacturer Part Number: WH01X10310

The Control Knob Assembly is an OEM part for GE washing machines. This assembly includes the knob that users turn to select the washing machine's cycles and settings. It's a critical interface between the user and the appliance, allowing for easy operation and selection of the desired wash programs. 

Over time, the control knob assembly can wear out or become damaged through regular use. This can lead to issues with selecting cycles or even prevent the machine from starting a cycle altogether.

Symptoms of a bad Control Knob Assembly include:

  • The knob feels loose or does not engage with the settings
  • Difficulty in selecting wash cycles
  • The washing machine fails to start when the knob is turned
  • Visible cracks or damage to the knob or its housing

This OEM GE part can also be used on Hotpoint, RCA, and Kenmore/Sears appliances. 

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Questions & Answers

For Ge Control Knob Assembly (Part Number: OEM11984904)

1 Answer

Hello John. Based on the information you provided, it sounds like the knob WH01X10310 is bad and will need to be replaced. Hope this helps.

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1 Answer

Hello M.P. Yes, when the knob is turned, the dial should move. Make sure you have the knob pressed in. Hope this helps.

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1 Answer

Hello Dave. If the clip is not broken, then the knob will be all you will need to replace. Hope this helps.

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