Customer Questions and Answers for Element, Radiant (Dual) by Ge

Dual-zone radiant cooktop element that restores two-size heating on smooth-top electric ranges, allowing burners to match small or large cookware for more even heating and improved cooking control. What it does:

• Provides two concentric heating zones so you can use different pan sizes without losing heat where you need it.
• Heats through the ceramic glass surface using a radiant element positioned beneath the cooktop.
• Replaces a worn, damaged, or non-heating surface element to restore proper burner performance.
• Common symptoms this part can address: a burner that won't heat, partial heating (only inner or outer zone works), or visible element damage under the glass.

• Always disconnect power at the breaker before servicing to avoid electric shock.
• Handle the glass top and element carefully to avoid cracks or damage; do not operate if the glass is cracked.
• Ensure the element is fully seated and electrical terminals are secure before restoring power.