Customer Questions and Answers for Tub And Basket Service Kit (27-Inch Centauro Platform) by Ge

This factory service kit is engineered for the 27-inch Centauro front-load washer platform. It refreshes critical tub and basket components to help restore smooth, quiet spinning and consistent wash performance.

• Maintains proper drum rotation, alignment, and sealing within the tub/basket system
• Helps address rumbling or grinding during spin, excessive vibration/wobble, or water near the tub area
• Restores a secure fit between rotating and stationary tub components
• Platform-specific fit for correct clearances and balanced operation

• Disconnect power and water before servicing; wear gloves and eye protection
• Access typically requires removing top/front panels and door boot; support the tub and drum during disassembly
• Transfer and torque fasteners evenly per service instructions; re-level the washer after reassembly
• Run a test rinse/spin and check for noise and leaks before returning to service