Howard February 18, 2020 for Model Number JVM7195DF1CC Is it normal for both of the bulbs to burn out at the same time?
1 Answer Howard, it is possible for both bulbs WB36X10213 to go at the same time depending on the age and how often they are on. With the microwave unplugged, the bulb outlets can be tested for any grounded out connections that could have caused them to fail. Read More...
Charles Stolte March 21, 2017 for Model Number PVM1970SR1SS The lamp on the inside of the microwave is no longer working. I purchased the bulb Part#WB25X10026. I now need instructions on how to remove the old bulb and replace it with the new one.
1 Answer Charles, You will need to remove the microwave from under the cabinet and remove the outer casing in order to gain access to the light to replace it. Read More...
Tom December 19, 2015 for Model Number DVM1950DR1BB Interior light works sometimes and not other. How to check and/or replace bulb?
1 Answer Tom, If the interior light is coming on then the light bulb is good and this issue would most likely be a faulty control board or wiring between the control board and the light assembly. Read More...