Frustrated February 02, 2013 for Model Number gsd4800jo1ww I've taken the inside washer parts out and cleaned everything up and it doesen't rinse the dishes properly there is still a white soap residue left on everything. What can I do to get it working properly again?
1 Answer Hello Frustrated, You will want to check the spray arms for being clogged or dirty. You may also want to run a clean cycle using vinegar or affresh W10549845 to ensure that any component that would have water flowing through it is clean. Make sure that you are not using a detergent with a rinse aid in it in conjunction with a separate rinse aid. Read More...
Bob November 30, 2012 for Model Number HDA2120Z04BB I recently replaced the seal and push on nut WR2X7054. Due to the time laps between removing the parts and having to order replacements, I cannot recall which way the push on nut goes onto the shaft. (Concave side against the seal or away from the seal?). Thanks, Bob
1 Answer Hello Bob. The concaved side should be facing upward. If trying to install wrong, the nut will not press onto the shaft. Read More...
Bob September 07, 2012 Regarding my question about how far to push the nut onto the shaft, you said to push it until it locks the "cover into place on the unit". What cover are you talking about? The shaft is sticking out of the plastic pump housing, so I wasn't aware that I'm locking anything into place. Unless you meant the seal? I'm worried if I push the nut up too far, that the shaft won't freely be able to turn, which is why I'm wondering if that groove in the shaft by the pump housing is where I should stop. Thanks.
Bob September 02, 2012 How far does this nut need to be pushed onto the shaft? Until the teeth fit into the groove at the top of the shaft near the pump housing?
1 Answer Hello Bob. You press the nut WR2X7054 onto the shaft until it locks the cover into place on the unit. Read More...
Ricknsue March 14, 2012 for Model Number GE GSD4010 I am having trouble prying off the WD2X429 push on nut to replace the seal. Saw the note about working it off which I tried, but I am going to try to work up the "teeth" a bit with a dental pick and again pry with a small screwdriver. I have used plumbers grease on Moen faucet cartridges. Makes them work nice and smooth again. What about lubricating the new WD8X181 seal with it. This dishwasher is only used a couple months out of the year. Thanks, Rick
1 Answer Hello RicknSue. No, just dip the seal WD8X181 in water and install it on the unit. The grease can make it work improperly on the unit. Hope this helps. Read More...
Nick July 07, 2011 for Model Number AP2059046 and AP2038837 I have replaced the seal the way that the instructions said and the push on nut both went on fine. Put it all back together and it still leaks from the seal. What do I need to do?
1 Answer Hello Nick. If you replace the seal and the nut and the unit still leaks, you may need to replace the pump assembly WD19X10013. Hope this helps. Read More...
Deb May 29, 2011 for Model Number GSD4020y72BB When taking the pry nut off, the shaft came out of the pump! What is it attached to inside? I've re-assembled with the new seal & nut, and I have no leaks, but it doesn't seem to be draining now when the drain solenoid actuator trips. I think whatever the end of the shaft was hooked to internally is now off of it and is making all the difference.
1 Answer Hello. Unfortunately it sounds like the factory sealed component that was damaged and comes only with the pump housing. The housing has been discontinued and we no longer have any left in stock. You will have to purchase the pump/motor kit WD26X10013. Thanks! Read More...
Ken Y March 06, 2011 The push-on nut is so hard to take off from the axle. I need to take off it from the axle and replace the seal. Can you tell what the specail tool is I need? Thanks, Ken
1 Answer Hello Ken. The best way to remove these push on nuts, is to slowly walk them off the shaft with a flat blade screwdriver. Use the screwdriver as a pry bar, but go easy not to damage the shaft or nut. Hope this helps. Read More...