Customer Questions and Answers for Spring Hanger (Washer Suspension) by Ge

This spring hanger secures a suspension spring to the washer's cabinet/frame, supporting the tub assembly and helping control vibration. Replace a cracked or broken hanger to restore stable spin performance and reduce banging or shaking.

• Provides the mounting point for a suspension spring that helps carry the tub's weight
• Helps keep the basket balanced and limits vibration during spin
• Failure symptoms can include excessive shaking, loud banging, out-of-balance stops, or a sagging/leaning tub
• Visible cracks, deformation, or broken mounting tabs indicate the hanger should be replaced

• Disconnect power and water supply; access the hanger location per your model's service procedure
• Support the tub and control spring tension with locking pliers; wear gloves and eye protection
• Move the suspension spring to the new hanger and secure it in the same orientation
• Reassemble, level the washer, and run a test spin to verify smooth operation