Ed December 26, 2022 for Model Number WM2487HRM Reference Fabric Softer Cap for LG Model WM2487HRM Like others have attempted to point out, either your parts illustration (exploded view) is wrong, or your photo is wrong. They are two different parts. I need the part depicted in the illustration, not the one in the photo. How can I obtain the correct part?
1 Answer Ed, It would be recommended to contact Customer Service in regards to this issue. 877-477-7278 Read More...
Bob August 17, 2019 for Model Number LG WM2277HW I need a fabric softner cap. You show the lg replacement part as 5006er3021a. This part does not fit my washer it is a completly different configuration than the part it is replacing. It has the siphon post behind the pour opening. The cap I need has the sihon post in front of the pour opening exactly as the one in your how to install video. How do I order the correct part?
1 Answer Bob, the softener cap shown in the video is part number 5006ER3014B. However, the manufacturer has the part number 5006ER3021A listed specifically for your model. Read More...
Emansuetto June 24, 2018 for Model Number WM2016CW LG Washer WM2016cw the softener cap is missing and the water is not draining in the softener part. So what do you suggest we need to repair? Thanks
1 Answer Emansuetto, In order to get the dispenser cap you would need to get the drawer part number AGL31660938. Read More...
Rebecca February 05, 2014 for Model Number LG TROMM WM2277HW Serial 503kw 02337 I have the listed washer and had issues with opening the detergent drawer. Found the blue part that lays over the fabric softener bin was loose and coming up, catching on the inside lip. I ordered the part for this washer but it is not the correct part. The part displayed has a cylinder piece on the bottom side toward the back but my original part has the cylinder piece toward the front. Therefore it does not sit properly and snap in. I really do not want to replace the entire drawer. Any ideas? Thank you!
1 Answer Rebecca, according to the model number supplied the fabric softener cap part number 5006ER3021A is the correct replacement listed for you appliance by LG. There is also a siphon cap for the bleach, part number 5006ER3022A however, it is no longer available. Sorry about that! Read More...